Telehealth
Telehealth and virtual care
Use normalized provider identity during onboarding, directory sync, and clinician operations without rebuilding the same registry cleanup logic in every service.
The problem
Virtual care products need accurate provider identity at onboarding and when directories change. Calling NPPES directly means parsing inconsistent payloads, handling outages, and rebuilding normalization every time the upstream shape shifts.
How Health Provider API helps
You get a stable JSON contract for both NPI-1 and NPI-2 entities, bearer-key auth, caching, and clear errors so you can focus on telehealth features instead of registry plumbing.
Example workflow
- Collect NPI during clinician or facility onboarding.
- Call
GET /api/v1/npi/{npi}from a secure backend job or API route. - Store normalized name, taxonomy, and addresses for display and audit.
- Re-sync periodically using cache headers and dashboard usage metrics.